Limousine Service | Pontarelli Limousine Service Driven to Succeed | Worldwide Ground Transportation

America's #1 Limousine Service

Pontarelli Worldwide Limousine Service

It is People that Make the Difference

The backbone of our limousine operation is the people who serve you – from the customer service representative taking your reservation, to the chauffeur meeting your flight, to the quality control specialist who ensures a smooth uneventful experience. At Pontarelli Worldwide Limousine Service we feel that it is people that make the difference

Chauffeurs - Our limousine chauffeurs know that superior service sets us apart from the competition. They pay attention to every detail in a clients’ itinerary and use their detailed knowledge of local routes and traffic patterns to provide a safe and timely trip. Plus, if you need advice about where to dine, shop or the nearest bagel shop, trust our limousine chauffeurs to make it their business to know the best places in the cities they service. By maintaining the highest level of accountability for all of our limousine chauffeurs worldwide, we can guarantee your comfort, safety and security. Performance levels are evaluated daily. All Pontarelli Worldwide Limousine Service chauffeurs undergo extensive and ongoing safety and customer service training. We conduct background checks, examine motor vehicle record reports, and have mandatory drug and alcohol testing.

Customer Service Representatives - Our limousine customer service representatives are highly trained, detail orientated, courteous professionals waiting to serve you. All of our CSRs are familiar with their clients’ needs through the use of detailed profiles within our system. They perform flight checks at the time of reservation and confirm the traveler’s flight information at the time of booking. Let limousine concierge service tend to your reservations so you don’t have to.

Dispatch and Quality Control Staff - Our team of limousine dispatch and limousine quality control staff are committed to superior service worldwide. They organize the limousine driver’s schedules, assign vehicles, contact limousine chauffeurs, reconfirm reservations and adapt to changes throughout the day to provide seamless service. Each client is advised of the drivers name and cell number 20 minutes prior to pickup via email or a personal courtesy call. Our staff combines organizational skills, technology and dedication to customer service to deliver the performance demanded by our clients.

Meet & Greet Service

Are you traveling to a city where you have never been before?

Do you have groups, a lot of luggage or several arriving flights at the same time?

Let Pontarelli Worldwide Limousine Service greet you and help efficiently move you through the airport. Our meet and greet staff is experienced in negotiating local airports, helping with baggage and getting you to your vehicle. Your airport greeter is continuously in contact with your chauffeur until you are safely seated in the vehicle and on to the more important portion of your trip.

Trust Pontarelli Worldwide Limousine Service

Call (800) 322-5466